Customer Support

Bank Holidays

NatPay will be closed on the following dates due to the closing of the Federal Reserve Banking System.

Payroll transmissions will be accepted on these dates, but will not be processed until the following business day.

Your pay dates cannot fall on any of those listed below. You will need to transmit your payroll at least a day early in order to avoid a late pay date.

Holiday 2019 2020 2021 2022 2023
New Year's Day Jan 1 Jan 1 Jan 1 Jan 1* Jan 1**
Martin Luther King Jr. Day Jan 21 Jan 20 Jan 18 Jan 17 Jan 16
Presidents Day Feb 18 Feb 17 Feb 15 Feb 21 Feb 20
Memorial Day May 27 May 25 May 31 May 30 May 29
Independence Day Jul 4 Jul 4* Jul 4** Jul 4 Jul 4
Labor Day Sep 2 Sep 7 Sep 6 Sep 5 Sep 4
Columbus Day Oct 14 Oct 12 Oct 11 Oct 10 Oct 9
Veterans Day Nov 11 Nov 11 Nov 11 Nov 11 Nov 11*
Thanksgiving Day Nov 28 Nov 26 Nov 25 Nov 24 Nov 23
Christmas Day Dec 25 Dec 25 Dec 25* Dec 25** Dec 25

*Holiday falls on a Saturday. For holidays falling on Saturday, the Federal Reserve and  NatPay will be open the preceding Friday.

**Holiday falls on a Sunday. For holidays falling on Sunday, the Federal Reserve and NatPay will be closed the following Monday.


ACH Leader

In business since 1991, NatPay remains a top leader in ACH & Document Distribution Solutions processing $76+ billion annually for 188,000+ ACH clients.

Insured & Audited

NatPay is insured through three major insurance carriers, and uses a third-party accounting firm to perform annual audits of its records.


NatPay is  HIPAA compliant, and a SSAE 18 (SOC 1) Type 2 examined organization for both ACH and Document Distribution Solutions.