Privacy Policy

Privacy is important to us.

National Payment Corporation (NatPay) recognizes the importance of protecting the privacy of personal information about our customers and visitors to our web sites. Personal information includes all of the personally identifying information that is provided to NatPay. NatPay is sensitive to these privacy interests and believes that protecting valuable personal/financial information is one of NatPay's most significant responsibilities.

The policies outlined below describe NatPay's policies to protect your privacy.

Normal Web Site Usage

You can visit the NatPay web site to read about our products, services, and company information without telling us who you are, and without revealing any of your personal information. The only information we store and collect during your normal web site usage is the name of your Internet service provider, the web site that referred you to us, the pages you accessed and the time and date of those requests. We use this information to only generate statistics and measure site activity to improve the usefulness of your visits.

Collection of Personally Identifiable Information

There are instances where NatPay will request personally identifiable information to provide you, the web site visitor, a service or correspondence. This information, such as your name, mailing address, email address, type of request and possible additional information, is collected and stored in a manner appropriate to the nature of the data by NatPay and is used to fulfill your request. NatPay uses the information you volunteered for our marketing purposes. It is never provided, rented, or sold to any other company for use.

Use, Collection and Retention of Customer Information

NatPay collects, retains and uses only the information about our customers that is required to administer NatPay's business and provide high-level services to our customers. We retain this information no longer than necessary to meet these objectives.

Limiting Employee Access to Information

All NatPay employees are educated about the importance of privacy and confidentiality. Only those employees having a business reason for knowing such information have access to personally identifiable information.

Breach of Privacy

In the event NatPay becomes aware that any private client information has been viewed by individuals not having a business reason to know this information, NatPay will notify all affected clients in a reasonable amount of time of this breach of privacy, following this discovery.

Protection of Information via Established Security Procedures

NatPay maintains rigorous security standards and procedures regarding unauthorized access to customer and web site visitor information. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

Restrictions on the Disclosure of Account Information

NatPay provides information about customer accounts or other personally identifiable data to third parties only when 1) the information is provided to help complete a customer initiated transaction, 2) the customer requires it, 3) the disclosure is required by/or allowed by law, or 4) it is necessary to process transactions and provide our services.

Maintaining Customer Privacy in Business Relationships with Third Parties

If it is necessary to provide personally identifiable customer or web site visitor information to a third party, NatPay shall insist that the third party adhere to similar privacy principles that provide for keeping such information confidential.

External Links

This site contains links to other sites. NatPay is not responsible for the privacy practices or the content of such Web sites.

We do reserve the right to change our Privacy Statement at any time. Any revised Privacy Statement will only apply to data collected subsequent to its effective date. Any revisions will be posted at least 15 days prior to its effective date.p


ACH Leader

In business since 1991, NatPay remains a top leader in ACH & Document Distribution Solutions processing $75+ billion annually for 125,000+ ACH clients.

Insured & Audited

NatPay is insured through three major insurance carriers, and uses a third-party accounting firm to perform annual audits of its records.


NatPay is  HIPAA compliant, and a SSAE 16 (SOC 1) Type 2 examined organization for both ACH and Document Distribution Solutions.